Recently, PDFgear has been the subject of online discussions that include inaccurate or misleading information about our products. We take these matters seriously and would like to provide clear and fact-based clarification.
PDFgear does not contain malware or spyware, nor does it engage in any harmful or deceptive behaviour. Consistent with this, PDFgear installers are regularly scanned by multiple antivirus engines on well-recognised security platforms, and no malware detections have ever been found.
PDFgear is also available on major distribution platforms, including the App Store, Google Play, and the Mac App Store. These platforms enforce strict security review processes, and applications with unsafe or non-compliant code cannot pass review or remain listed. The long-term presence across these platforms reflects the proven safety, quality, and reliability of PDFgear products.
To further examine PDFgear’s safety, PDFgear engaged Cure53, an established cybersecurity firm, to conduct an independent review of PDFgear's Windows client behaviors that had been flagged as potentially suspicious by tria.ge, an automated sandbox analysis platform.
Because automated sandbox analysis platforms such as tria.ge rely on heuristic and behavior-based detection mechanisms, certain legitimate software behaviors may sometimes be flagged as suspicious without full technical context. The assessment was therefore intended to independently assess those behaviors, clarify their technical nature, and identify any potential security concerns or areas for improvement.
Over a nine-day period, Cure53 performed detailed testing and technical analysis of the relevant components and behaviors, ultimately concluding in its report published on March 19, 2026, that “no malicious functionality was identified within the analyzed components of the PDFgear Windows client”. Read the full Pentest-Report PDFgear Desktop App & Code Base report here.
Product integrity and user privacy are core priorities that guide PDFgear’s development and long-term growth. These principles ensure that we deliver reliable tools and continuously improve our products for our global user community.
We maintain strong security practices and responsible product design throughout our work. Every PDFgear release is digitally verified and carefully tested to meet industry standards, and we continuously strengthen our practices to address evolving security needs.
Certain recent online posts contain false and misleading statements about PDFgear, including unfounded allegations of harmful behaviour. These statements are not supported by evidence and are damaging to PDFgear’s reputation and the trust we have built with our users.
PDFgear is reviewing these claims and has engaged legal counsel to evaluate the situation. We reserve all rights to pursue appropriate legal remedies against any individual or entity that knowingly publishes or circulates defamatory, false, or harmful statements about our products.
To ensure accurate and reliable information, users are encouraged to rely on the updates and documentation published through our official website and communication channels.
For any questions or concerns, please contact us directly
at: https://www.pdfgear.com/contact-us/